CCA Master Class: Putting the Patient Experience into Action: A Clinician’s Perspective

Speakers: Dr. Ayla Azad, CCA Chief Experience Officer, DC, MBA; Dr. Moe Baloo, DC; Dr. Shawn Thistle, DC
Date: December 1, 2022
Description: Be a good communicator, allow patients to feel heard, spend time educating – these are all skills we have been taught to enhance the patient experience, but what does it look like to put them into practice? Watch our panel of field chiropractors and Patient Experience Task Force members to learn their biggest takeaways from the CCA’s Patient Experience work and how they have personally implemented the recommendations into clinic to improve patient trust and rapport.